PC Gaming can be a difficult scene to enter when compared to consoles. An Xbox 360 will cost you $199 on Amazon.com and a PS3 from Amazon.com will be $299. Most real gaming computers start at around $800-$1000. Aspiring gamers can also get PCs for around $600, although this generally means that the PC is going to have trouble running the latest games on high settings.
Alienware is one of the more well known PC manufacturers, and their ads can be pretty hard to avoid in PC magazines. Alienware is often more focused on creating a computer that looks good on the outside and nearly every one of their products features some amount of lighting. Generally, the quality of parts on the inside are pretty good but user reviews online often complain that Alienware PCs are “overhyped” and that customer service provided by the company is sometimes bad. The BBB (Better Business Bureau) gives Alienware an A rating with a total of 319 complaints against them in the last 3 years. Users on resellerratings.com gave Alienware a 2.8/10 rating from 1936 reviews but the do not interact with resellerratings.com to redress customer issues.
CyberPower PC is also fairly well known in the PC gaming world, and I own a laptop from them. Cyberpowers products are often cheaper than the competitors, but for a reason. Buyers have complained of DoA PCs, bad wiring, and horrible tech support. After breaking my original laptop screen, Cyberpower offered to repair it for near $700. I did some research and found that a new screen for my specific laptop was valued at around $400 at the time, meaning that they were going to charge me near $300 to unscrew the case and simply plug the new one in. I eventually did the repair myself and saved a lot of money. The PCs they sell can be great for the price, just make sure it doesn’t break, or you could be in some hot water. The BBB gives CyberPower Inc. an A- with a total of 410 complaints against them in the last 3 years. Users on resellerratings.com gave CyberPower PC a 8.18/10 rating from 3336 reviews and CyberPower PC does interact with resellerratings.com to redress customer issues.
Digital Storm is a less well known seller of gaming PCs and laptops, but they’ve gotten some pretty good reviews. People have said that the tech support people working at Digital Storm were quick to address any issues that customers had, and that the computers generally arrive in very nice condition. DSO’s PCs also don’t have any pre-installed bloatware. Digital Storms has an A+ with only 23 complaints against them in the last 3 years. Users on resellerratings.com gave CyberPower PC a 9.61/10 rating from 807 reviews and Digital Storms does interact with resellerratings.com to redress customer issues.
One other option for those living in the Portland area is to contact ENU. ENU is a local computer parts supplier that only charges $20 for labor costs on new custom PCs, and they’ll install the drivers and operating system for you as well, so consider going local if you’re in the market for a new computer soon. As always, remember to check out some customer reviews before you make any big purchase.